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Monday, 4 January 2010

I hate monday...... particular the brand 'Cheap Monday' I've never bought jeans from this brand before but while browsing asos I saw a pair which I really liked so I ordered them. All good so far. The jeans arrived the next day (along with some other things I couldn't resist :D) and I tried them on but I couldn't get them up past my thighs they were so small! I'm a UK dress size 6-8, it varies depending on which shop/brand I buy my clothes from so I had bought a 24" Long I usually buy my jeans in this size so didn't think too much about it.

So I returned the jeans to asos and had them exchanged for a 26" Long - these didn't fit either so exhanged them AGAIN! for a 28" Long, which I think is a size 10? These didn't fit me either! By this point I was really frustrated and feeling the size of an elephant!! So I took it out on the laptop and sent an e-mail direct to Cheap monday asking what size they would recommend and why the jeans were made so small.

The reply I recieved this morning:

I wouls say that a 27" should fit you in model tight. It's so different between the fabrics. I hope you find the perfect size.

Not really helpful but to be honest and I didn't even expect a reply at all. The jeans I bought will be getting returned to asos (again) and this time i'll just have to get a refund.

Overall i'm not impressed with the brand at all, the jeans are made far too small (honestly i'm not 40 stone deluding myself that I have a 24" waist) the only person that would fit into those jeans would be my 9 year old sister! And the quality of the denim wasn't that great either. The denim was like cardboard, the no elasticity at all, they're really stiff and thin.

Rant over!

One good thing I have discovered out of all this though is the excellent service provided by asos. Any e-mail I sent to them was responded to almost immediately, they were extremely helpful and they delivered the new jeans really quickly for example the last pair I was sent was posted on New Years eve and I recieved them on the 2nd Jan - That's what I call customer service!


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